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Refund Policy

At Peak Laboratories LLC, we strive to deliver high-quality pest control and cleaning services that meet your expectations. This Refund Policy explains the circumstances under which refunds or service credits may be provided.

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Effective Date: Jan 20, 2026

1. Information We Collect

1. Satisfaction Guarantee

  • We are committed to providing effective pest control and thorough cleaning services.

  • If you are not satisfied with the service provided, please contact us within 48 hours of service completion so we can address the issue promptly.

  • Our team will evaluate your concern and may provide a re-service, adjustment, or refund, depending on the situation.

2. Extermination Services

  • Pest control treatments may require multiple visits to achieve full results, depending on the type of pest, infestation severity, and property conditions.

  • If pests persist after the agreed treatment plan, we will provide follow-up treatments at no additional cost within the coverage period.

  • Refunds for extermination services are considered only if repeated follow-ups fail to resolve the problem and after a thorough assessment by our technicians.

3. Cleaning Services

  • We perform cleaning services according to professional standards.

  • If you are dissatisfied with your cleaning, please contact us within 24 hours so we can schedule a re-clean at no extra charge.

  • Refunds for cleaning services may be issued if re-cleaning cannot resolve the issue or in cases of verified service errors.

4. Cancellations and Prepayments

  • Prepaid services that are canceled at least 24 hours before the scheduled appointment are eligible for a full refund.

  • Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee and partial or no refund.

  • For recurring service plans, refunds for unused services will be pro-rated based on services already rendered.

5. How to Request a Refund

To request a refund:

  1. Contact us via email at peaklaboratories@gmail.com or phone at 678.923.0850.

  2. Provide your name, service date, service type, and reason for the refund request.

  3. Our team will review your request and respond within 3–5 business days.

6. Limitations

  • Refunds do not cover damages caused by pre-existing conditions, unauthorized modifications, or factors beyond our control.

  • Refunds are limited to the amount paid for the affected service.

  • Peak Extermination & Cleaning reserves the right to deny a refund if a request falls outside this policy or is deemed fraudulent.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates when the policy was last revised. We encourage you to review this page periodically for any updates.

8. Contact Us

If you have questions about this Refund Policy or need assistance with a refund, please reach out:

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Peak Laboratories LLC

Phone: 678.923.0850
Address: 750 Lee Rd Lithia springs, GA 30122

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